Privacy
Privacy policy
Your privacy matters. This page explains what happens to information you share through this website.
Collaborative Counselling is the private practice of Emily Corkery, Registered Psychotherapist (CRPO #14146). Questions about this policy: emily.collaborativecounselling@gmail.com or 613-577-2275.
What this policy covers
This policy covers the website, the contact form, email, phone and online booking. Once you become a client, your counselling records are kept under Ontario’s health privacy law (PHIPA), and we review consent and confidentiality together at your first session.
What is collected
- Contact form: what you type in: your name, email, optional phone number, who counselling is for, how you’d like to meet, and your message.
- Booking: the details you enter in the online booking system.
- Visiting the site: no cookies, analytics or advertising trackers are used. The website host and the form service keep standard server logs (such as IP address and browser type) for security.
Please don’t include health details in the contact form or email. They can be discussed safely once we speak.
Where it is stored
The website is hosted by Netlify, a US-based provider. Contact form messages are sent through Formspree, a US-based form service, which delivers them to Emily’s email, so form messages may be stored outside Canada. Online booking is handled by Owl Practice, which has its own privacy policy.
How it is used
Your information is used only to reply to you and to arrange services. It is never sold, shared for marketing, or used for advertising.
How long it is kept
Contact form messages are deleted from Formspree at least every 90 days. Client records are kept as required by the College of Registered Psychotherapists of Ontario.
Your choices
You can ask to see, correct or delete the information you sent through this website. If you have a concern, please contact me first. You can also contact the Information and Privacy Commissioner of Ontario.
Last updated October 30, 2026.